Driving Growth, Mile by Mile: Partner with MaeBlack LLC Dispatching

MaeBlack
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MaeBlack

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Terms and Conditions

 

Terms and Conditions

These terms and conditions govern your use of the services provided by MaeBlack LLC. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.


Service Description

MaeBlack LLC provides dispatching services for carriers in the trucking industry. Our services include load management, negotiation with brokers, dispatch training, and administrative support.


Payment Terms

Payment for our services is due within 48 hours upon completion of the dispatched load. We accept payment via Factoring Company, Credit Card, Zelle, and PayPal. Failure to make timely payments may result in termination of services unless otherwise discussed with MaeBlack LLC.


Service Level Agreement

We strive to provide efficient and reliable dispatching services to our clients. However, we cannot guarantee the availability of loads or the success of every dispatch. Our service level agreement is subject to factors beyond our control, such as weather conditions, market fluctuations, and third-party actions.


Intellectual Property

All content and materials provided as part of our services, including but not limited to logos, graphics, and text, are the property of MaeBlack LLC and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.


Limitation of Liability

In no event shall MaeBlack LLC be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services. This includes but is not limited to, damages for loss of profits, damages to equipment, loss of data, or business interruption.


Indemnification

You agree to indemnify and hold harmless MaeBlack LLC, its officers, directors, employees, and agents, from any and all claims, liabilities, damages, costs, and expenses, including attorney's fees, arising out of or in any way related to your use of our services or violation of these terms and conditions.


Governing Law

These terms and conditions shall be governed by and construed by the laws of North Carolina. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of North Carolina.


Changes to Terms

MaeBlack LLC reserves the right to update or change these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated terms and conditions on our website.


Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at  info@maeblackservices.com .

Return and Refund Policy For dispatch training

 

At MaeBlack LLC, we strive to provide excellent service to all our clients. However, we understand that there may be instances where a refund is necessary. This refund policy outlines the circumstances under which refunds may be issued for our services.


Service Cancellation

If you wish to cancel your service with MaeBlack LLC, you may be eligible for a refund based on the following conditions:

  • Full refund: If the cancellation is made within 3 days before our scheduled One-on-One Sessions.
  • Partial refund: A prorated refund may be issued based on the remaining unused portion of the service.
  • No refund will be issued if you've attended 3 or more One-on-One Sessions.
  • No refund on Digital Products.


Unsatisfactory Service

If you are unsatisfied with the service provided by MaeBlack LLC, please contact us to discuss your concerns. We will make every effort to resolve any issues and ensure your satisfaction. In some cases, a full or partial refund may be issued at our discretion.


Refund Process

To request a refund, please contact our customer service team at  info@maeblackservices.com  with your refund request and relevant details. Refunds will be processed using the original method of payment within 14 days of approval.


Changes to Refund Policy

MaeBlack LLC reserves the right to update or change this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.


Contact Us

If you have any questions or concerns about our refund policy, please contact us at  info@maeblackservices.com.

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5500 Executive Center Drive, Charlotte, North Carolina 28212, United States

Call Us: (704) 612-6985

Copyright © 2025 MaeBlack - All Rights Reserved.

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